Dec
House of Fisher is proud to announce that we have achieved ISAAP Compliance Accreditation for the 11th consecutive year, reaffirming our commitment to exceptional standards in safety, security and guest satisfaction across our aparthotels and serviced apartments in the Thames Valley.
This rare milestone places us among the very few serviced accommodation operators to maintain ISAAP Compliance for over a decade – demonstrating our unwavering dedication to quality, consistency, and industry leadership.
Strengthening Our Partnership with ISAAP
This year’s accreditation reflects more than continued compliance; it marks the evolution of a growing partnership with ISAAP (International Serviced Accommodation Accreditation Process). Over the past decade, we have worked closely with ISAAP as its accreditation processes have advanced, ensuring the highest standards are upheld for guests, clients and corporate partners.
Introducing ISAAP’s New Digital Accreditation Platform
A major enhancement in this year’s accreditation process was the transition from the long-standing spreadsheet-based workflow to ISAAP’s new digital accreditation platform, powered by Key Dials Ltd. This platform represents a major leap forward in the accreditation process, bringing significant improvements in transparency, efficiency and ease of use.
Benefits of the new platform include:
- Real-time collaboration between operator and assessor
- Streamlined completion through modular topic sections
- Direct document uploads, removing the need for external transfer tools
- Greater clarity and visibility at every stage of the process
These enhancements have made this year’s submission more seamless and controllable than ever.
House of Fisher as the First Operator to Test the Platform
We were honoured to be invited by ISAAP to act as the first serviced accommodation operator to test and trial the new digital platform. Our Operations Manager, Cristina, played an instrumental role by evaluating each function, submitting detailed feedback and helping identify improvements.
Her collaboration with Stephen Martin, the ISAAP team and Key Dials contributed to refinements that will benefit providers across the entire industry.
Participation at the ISAAP 1.0 Launch Event
Our involvement continued as House of Fisher was invited to the official launch of ISAAP 1.0: Smart Accreditation for Responsible Accommodation Providers, hosted at Cisco’s London offices.
Managing Director Trine Oestergaard Stafford and Operations Manager Cristina took part in a panel discussion exploring:
- The value and impact of ISAAP accreditation
- How ISAAP provides a competitive USP for accommodation providers
- The operational improvements delivered by the new digital platform
The event brought together senior figures from the serviced accommodation, corporate travel and insurance sectors for an insightful industry discussion.
Why ISAAP Accreditation Benefits House of Fisher Guests
For our guests, ISAAP Accreditation provides more than reassurance – it delivers tangible benefits that enhance every stay. Choosing an ISAAP-compliant operator means you can expect:
Uncompromising Safety and Hygiene
- Rigorous sanitation protocols
- Verified fire safety and health compliance
- Robust infection control standards
Security You Can Trust
- Strict data protection and privacy measures
- Ethical employment practices and a zero-tolerance approach to inappropriate behaviour
Quality You Can Rely On
- Consistently high guest satisfaction scores
- Independently assessed accommodation quality
- Clear benchmarks that ensure every stay meets elevated industry standards
With ISAAP’s global accreditation programme spanning 21 countries, 200+ cities and more than 40,000 apartments, this recognition reinforces House of Fisher’s position as a trusted, high-quality serviced accommodation provider.
Stay with House of Fisher – Your Trusted ISAAP Compliant Operator
Celebrating our 11th consecutive year of ISAAP Compliance, House of Fisher continues to provide safe, spacious and reliable accommodation supported by 24/7 Guest Services and an unwavering focus on quality.
Discover our aparthotels and serviced apartments across the Thames Valley and stay with confidence, knowing you are choosing an independently accredited provider.
Book Directly and Save!
For the best available rate, always book directly. Get in touch today with our friendly and knowledgeable award-winning reservations team on 01189 514151, email reservations@houseoffisher.com or book online.
