Last updated: 25 April 2018
Cookies and similar technologies
Introduction
We use cookies to help improve our websites in a variety of different ways. Including collecting contextual information about your visit to the site to enhance functionality and user experience.
What are cookies?
Cookies are small text files placed on your devices when you visit websites via internet browsers. Our use of cookies is to primarily help enhance your user experience and improve the efficiency of our website. In order to make purchases on our website and for an optimal user experience, you will need to enable cookies.
What cookies do we use?
Essential cookies – these make our websites work. They remember what dates you want to stay with us, what sort of room you want and that you are logged in to your account. They also allow us to collect information about your use of our website, enabling us to improve the way they work.
Analytics cookies – allow us to see if there are any technical issues on our websites and if you are experiencing any issues using our website. They also allow us to look at usage statistics and performance. We use Google Analytics to help us understand how you use our services. For more information on Google Analytics, please visit Google’s website.
Functional cookies – these cookies collect information about the language you have requested the site display content in, remembering your username so you can log-in more quickly, text size, location you are in and generally allow us to customise your experience. Nobody likes having to repeat themselves and these cookies help with that.
Tracking and advertising cookies and similar technologies – we use these types of cookies and similar technologies to provide adverts that we think may be more relevant to your interests. This can be based on your browsing activity and is known as Online Behavioural Advertising or OBA. Cookies are placed on your browser, which remembers what websites you’ve been to. Advertising based on what you have been viewing is then displayed.
Web beacons and tracking pixels – these technologies help us to count users on a web page and see if a cookie has been activated. They allow us to see how popular content is and if an email has been delivered to a recipient, opened and links clicked on. We use this information to track how successful campaigns have been.
Flash cookies – sometimes we may use flash players to deliver special content, such as video clips. This uses Local Shared Objects or flash cookies to remember settings.
Device Fingerprinting – sometimes we may use a device’s browser information to identify that device, conduct analysis, help detect, prevent fraud and present content correctly. We also use cookies and similar technologies to:
- Allow you access to our website;
- Permit your internet connection to our website;
- Allow our servers to record information about your device (such as IP address, browser type, location, hardware and software information;
- Collect unique device identifier (UDID), geo-location and other transactional data to validate free trials when you use a mobile device;
- Assess content usage;
- Provide relevant content
Cookies on this website
We have identified these cookies running on our website.
Usage
We use One Signal for push notifications.
Sharing data
This data is not shared with third parties.
Marketing/Tracking
isPushNotificationsEnabled
Persistent
Records consent for browser push notifications
isOptedOut
Persistent
Records opt out request for browser push notifications
onesignal-notification-prompt
Persistent
Records whether a browser push notification message has been dismissed
ONESIGNAL_HTTP_PROMPT_SHOWN
Session
Records whether a notification has been displayed in the browser
onesignal-pageview-count
Session
Used for notification prompts
Statistics
os_pageViews
Persistent
Logs analytical data for push notifications
Usage
We use Google Ads for advertising.
Statistics
*_expiresAt
Persistent
Measures the conversions from Google Ads
Marketing/Tracking
_gcl_au
Persistent
Stores and tracks conversions
google_adsense_settings
Persistent
Provides ad delivery or retargetting
Usage
We use Google reCAPTCHA for spam prevention.
Functional
_grecaptcha
session
Provides spam protection
Marketing/Tracking
rc::c
Session
Reads and filters requests from bots
rc::b
Session
Reads and filters requests from bots
rc::a
Persistent
Reads and filters requests from bots
Usage
We use Tawk for chat support.
Functional
twk_*
Session
Manages a visitor's interaction with web chat
TawkConnectionTime
Session
Manages a visitor's connection to web chat
twk_uuid_*
Persistent
Identifies devices with unique IDs for the purposes of live chat communications
previousNav
Session
Used to enable live chat functionality
Usage
We use Poptin for popup creation.
Marketing/Tracking
poptin_previous_visited_pages
Persistent
Stores previously visited pages
poptin_client_id
Session
Determines which ad a user sees
poptin_old_user
1 day
Determines which ad a user sees
poptin_user_id
1 year
Stores a user ID to facilitate determining which ad a user sees
poptin_referrer
1 day
Logs the referring URL as part of determining which ad a user sees
poptin_user_ip
1 year
Stores IP address as part of determining which ad a user sees
poptin_user_country_code
1 year
Stores country code as part of determining which ad a user sees
poptin_o_v_*
Session
Determines which ad a user sees
poptin_session_account_*
1 month
Determines which ad a user sees
poptin_session
1 day
Determines which ad a user sees
poptin_c_visitor
29 days
Determines which ad a user sees
poptin_o_a_d_*
1 day
Determines which ad a user sees
poptin_origin_landing_page
Session
Determines which ad a user sees
poptin_every_visit_session
Session
Used to enable pop up advertising
poptin_previous_url
1 day
Determines whether a user is subscribed
poptin_viewed_url_*
Session
Used to enable pop up advertising
poptin_viewed_session_*
Session
Used to enable pop up advertising
poptin_new_user
Session
Used to enable pop up advertising
poptin_c_p_o_x_c_*
1 day
Determines which ad a user sees
Purpose pending investigation
poptin_pageviews_*
poptin_conversion_*
Session
Determines which ad a user sees
Usage
We use Active Campaign for marketing automation (automated email marketing).
Marketing/Tracking
prism_*
2 years
Stores and tracks interaction
Functional
ac_enable_tracking
1 month
Stores cookie consent preferences
Usage
We use Google Analytics for website statistics.
Statistics
_gid
1 day
Stores and counts pageviews
_ga
2 years
Stores and counts pageviews
_ga_*
1 year
Stores and counts pageviews
Functional
_gat_UA-9787849-2
Session
Provides analytics functionality
Usage
We use Hotjar for heat maps and screen recordings.
Statistics
_hjSessionUser_*
1 year
Stores a unique user ID
_hjFirstSeen
Session
Stores first visit to the website
_hjAbsoluteSessionInProgress
Session
Stores unique visits
_hjIncludedInSessionSample_*
Session
Used for website analytics
_hjIncludedInPageviewSample
Session
Used for website analytics
Functional
_hjSession_*
Session
Provides analytics functions across pages
Usage
We use Complianz for cookie consent management.
Functional
cmplz_cookie_data
365 days
Stores information about cookies that have been detected on this website
cmplz_policy_id
365 days
Stores accepted cookie policy ID
cmplz_consenttype
365 days
Logs cookie consent
cmplz_banner-status
365 days
Determines whether the cookie notice banner should be displayed.
cmplz_consented_services
365 days
Saves your cookie preferences
cmplz_marketing
365 days
Saves your cookie preferences
cmplz_statistics
365 days
Saves your cookie preferences
cmplz_preferences
365 days
Saves your cookie preferences
cmplz_functional
365 days
Saves your cookie preferences
cmplz_selected_region
365 days
Saves your selection upon your consent for cookie usage.
cmplz_user_data
365 days
Saves your selection upon your consent for cookie usage.
cmplz_id
365 days
Saves your selection upon your consent for cookie usage.
cmplz_saved_categories
365 days
Saves your selection upon your consent for cookie usage.
cmplz_saved_services
365 days
Saves your selection upon your consent for cookie usage.
Usage
We use Google Fonts for display of webfonts.
Marketing/Tracking
Google Fonts API
expires immediately
Reads user IP address
Usage
We use YouTube for video display.
Marketing/Tracking
GPS
session
Stores location data
YSC
session
Stores and tracks interaction
PREF
8 months
Stores user preferences
Functional
VISITOR_INFO1_LIVE
6 months
Provides bandwidth estimations for video playback
Usage
We use Facebook for display of recent social posts and/or social share buttons.
Marketing/Tracking
_fbc
2 years
Stores data about the previous visit
fbm*
1 year
Stores account details
xs
3 months
Stores a unique session ID
fr
3 months
Provides ad delivery or retargeting
act
90 days
Stores logged in users
_fbp
3 months
Stores and tracks visits across websites
datr
2 years
Provides fraud prevention
c_user
30 days
Store a unique user ID
sb
2 years
Stores browser details
*_fbm_
1 year
Stores account details
Functional
wd
1 week
Collects screen resolution information
csm
90 days
Provides fraud prevention
actppresence
Session
Stores and tracks whether the browser tab is active
Usage
We use Twitter for display of recent social posts and/or social share buttons.
Functional
local_storage_support_test
persistent
Provides load balancing functionality
Marketing/Tracking
metrics_token
Persistent
Stores whether visitors have seen embedded content
Usage
We use Instagram for display of recent social posts and/or social share buttons.
Marketing/Tracking
actppresence
1 year
Stores ad display frequency
Usage
We use WordPress for website development.
Sharing data
This data is not shared with third parties.
Functional
wp_data_user_*
Session
Provides administrator functionality
wordpress_sec_*
Session
Used to maintain website security
wp_lang
Session
Stores language preferences
Usage
We use WP Google Maps for maps display.
Sharing data
This data is not shared with third parties.
Functional
wpgmza-api-consent-given
1 year
Saves consent for loading maps
Usage
We use Profit Room for online appointments.
Marketing/Tracking
vr-houseoffisher
Session
Identifies users who have agreed to join a newsletter database
Functional
_BEAcceptedCookies_houseoffisher
1 year
Records user consents
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
wp-autosave-block-editor-post-10632
loglevel
$navigator.locks-clientId-1661261955146-9730704556070934
$navigator.locks-clientId-1662384508358-9121283684591674
$navigator.locks-clientId-1652289492713-3054154391890448
$navigator.locks-clientId-1662384776297-7783997796298926
_at.hist.0608
_at.hist.0705
$navigator.locks-clientId-1660582645467-20625692847192623
$navigator.locks-clientId-1662384697314-2761333271993712
subscriberUUID
$navigator.locks-clientId-1660583395178-3651860375392927
$navigator.locks-heldLockSet
$navigator.locks-clientId-1660725400416-9067733522096949
$navigator.locks-clientId-1661263316403-6941821830000191
$navigator.locks-clientId-1654512351111-39380409205642
$navigator.locks-clientIds
_at.hist.0610
$navigator.locks-clientId-1661261968644-3693970133002791
$navigator.locks-clientId-1661263345806-8569443970191178
$navigator.locks-clientId-1660726942795-9794999528307023
$navigator.locks-clientId-1661261962477-38112010949352204
_at.hist.0623
$navigator.locks-requestQueueMap
$navigator.locks-clientId-1661263541515-5897877816367174
undefined
$navigator.locks-clientId-1662384675705-9238587073925835
at-rand
at-lojson-cache-ra-5aa0fd8013786055
_at.hist.0609
WP_PREFERENCES_USER_1
$navigator.locks-clientId-1662370292988-9228408694675222
_at.hist.0601
_at.hist.0514
_at.hist.0603
$navigator.locks-clientId-1652426830957-30773947801362445
_at.hist.0615
_at.hist.0617
$navigator.locks-clientId-1660581334784-33014850244237803
$navigator.locks-clientId-1661263026865-027722702011971134
_at.hist.0605
_at.hist.0612
$navigator.locks-clientId-1654512411292-4049751982774432
geolocation
_at.hist.0629
$navigator.locks-clientId-1661263741074-04768377778062949
_at.hist.0625
$navigator.locks-clientId-1661261939669-10766742757659131
$navigator.locks-clientId-1654512403351-5443226365011589
_subscribers_notification_permission
_at.hist.0619
$navigator.locks-clientId-1652426832248-5963830270879843
$navigator.locks-clientId-1660583391351-3040219176856971
_hjid
_at.cww
_at.hist.0618
$navigator.locks-clientId-1660583329161-3881469648176875
_at.hist.0602
_at.hist.0626
has_js
_hjIncludedInSample
_hjSessionResumed
WP_DATA_USER_3
WP_PREFERENCES_USER_3
WP_DATA_USER_2
__cf_bm
.onesignal.com
test_cookie
.doubleclick.net
poptin_d_r_v_c20f34d7ad364
poptin_o_a_v_c20f34d7ad364
njt-close-notibar
SYNCED_BLACKLISTED_URLS
jasper-flags
ld:625f1e15ad7e181562323d2a:$diagnostics
_dd_s
IDE
.doubleclick.net
nitroCachedPage
ZD-buid
ZD-settings
ZD-suid
ZD-store
nitropack_webhook_sync
NPTelemetryMeta:lastpv
nitro_prefetched_urls
NPTelemetry:MTY4NDgzODM3ODkyMA==_u_o_dow:net
NPTelemetry:MTY4NDgzODM3ODkyMA==_u_o_dow:pagePrefetches
nitroScrollPos
NPTelemetry:MTY4NDgzOTQxOTQxNg==_4g_u_dow:net
NPTelemetry:MTY4NDgzOTQxOTQxNg==_4g_u_dow:metadata
NPTelemetry:MTY4NDgzOTU1NzIwNQ==_4g_u_dow:metadata
NPTelemetry:MTY4NDgzOTU1NzIwNQ==_4g_u_dow:net
nitropack_apwarning
NPTelemetry:MTY4NDkyMTQ3ODA4Mw==_4g_u_dow:net
NPTelemetry:MTY4NDkyMTQ3ODA4Mw==_4g_u_dow:metadata
Managing cookies
You can manage your preferences for this website below.
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
You can also change your cookie settings very easily in your browser settings. However, you need to be careful about restricting the use of cookies, as they may prevent the websites you visit from working as they were intended.
You can also control which companies set cookies on your devices by visiting the following pages. Please note that you will need to turn off any ad blockers or privacy tools to see what cookies are being set:
Internet Advertising Bureau (IAB) Your Online Choices is an industry programme that allows you to control which companies can set cookies and show you advertising. It provides you an easy way of opting out several advertising networks.
The Network Advertising Initiative control page also allows you to control OBA from the advertising networks they represent.
The Digital Advertising Alliance’s control page also allows you to control cookies too.
It is important to remember that these schemes use cookies to remember that you have opted-out of cookies being placed on your browsers. If you clear your cache, the opt-outs will be forgotten and you will have to opt-out again.
You can stop web beacons being set, although you cannot decline receiving them in emails. For information about managing these, please visit https://ico.org.uk/for-the-public/online/cookies/
Changes to our Cookie Policy
From time to time we may make changes to this Policy. This might be in relation to changes in the law, best practice, changes to the services we provide or collection and use of your personal information. We will always display clearly when the Policy was last updated and where appropriate, notify you of any relevant changes.
Contact
If you would like to get in touch with us, please contact:
By Email: enquiries@houseoffisher.com
By Post: House of Fisher Ltd, Theale Court, 11-13 High Street, Theale, Berkshire RG7 5AH.