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Last updated: 25 April 2018

Cookies and similar technologies

Introduction

We use cookies to help improve our websites in a variety of different ways. Including collecting contextual information about your visit to the site to enhance functionality and user experience.

What are cookies?

Cookies are small text files placed on your devices when you visit websites via internet browsers. Our use of cookies is to primarily help enhance your user experience and improve the efficiency of our website. In order to make purchases on our website and for an optimal user experience, you will need to enable cookies.

What cookies do we use?

Essential cookies – these make our websites work. They remember what dates you want to stay with us, what sort of room you want and that you are logged in to your account. They also allow us to collect information about your use of our website, enabling us to improve the way they work.

Analytics cookies – allow us to see if there are any technical issues on our websites and if you are experiencing any issues using our website. They also allow us to look at usage statistics and performance. We use Google Analytics to help us understand how you use our services. For more information on Google Analytics, please visit Google’s website.

Functional cookies – these cookies collect information about the language you have requested the site display content in, remembering your username so you can log-in more quickly, text size, location you are in and generally allow us to customise your experience. Nobody likes having to repeat themselves and these cookies help with that.

Tracking and advertising cookies and similar technologies – we use these types of cookies and similar technologies to provide adverts that we think may be more relevant to your interests. This can be based on your browsing activity and is known as Online Behavioural Advertising or OBA. Cookies are placed on your browser, which remembers what websites you’ve been to. Advertising based on what you have been viewing is then displayed.

Web beacons and tracking pixels – these technologies help us to count users on a web page and see if a cookie has been activated. They allow us to see how popular content is and if an email has been delivered to a recipient, opened and links clicked on. We use this information to track how successful campaigns have been.

Flash cookies – sometimes we may use flash players to deliver special content, such as video clips. This uses Local Shared Objects or flash cookies to remember settings.

Device Fingerprinting – sometimes we may use a device’s browser information to identify that device, conduct analysis, help detect, prevent fraud and present content correctly. We also use cookies and similar technologies to:

  • Allow you access to our website;
  • Permit your internet connection to our website;
  • Allow our servers to record information about your device (such as IP address, browser type, location, hardware and software information;
  • Collect unique device identifier (UDID), geo-location and other transactional data to validate free trials when you use a mobile device;
  • Assess content usage;
  • Provide relevant content

Cookies on this website

We have identified these cookies running on our website.

Wistia

Statistics, Marketing

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing

Name
wistia
Expiration
persistent
Function
Store performed actions on the website

One Signal

Purpose pending investigation

Usage

We use One Signal for push notifications.

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
onesignal-notification-prompt
Expiration
persistent
Function
Store if a message has been dismissed
Name
onesignal-pageview-count
Expiration
session
Function
Store and count pageviews

Google Adsense

Statistics, Marketing

Usage

We use Google Adsense for showing advertisements.

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Statistics

Name
_gcl_ls
Expiration
Function
Store and track interaction

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Tawk

Functional

Usage

We use Tawk for chat support.

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
twk_*
Expiration
session
Function

Purpose pending investigation

Name
TawkConnectionTime
Expiration
Function

WordPress

Functional

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp_consent_*
Expiration
1 month
Function
Store cookie consent preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_cookie_data
Expiration
365 days
Function
Store information about cookies that have been detected on the site
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences

Poptin

Purpose pending investigation

Usage

We use Poptin for popup creation.

Sharing data

For more information, please read the Poptin Privacy Statement.

Purpose pending investigation

Name
poptin_every_visit_session
Expiration
Function
Name
poptin_client_id
Expiration
Function
Name
poptin_origin_landing_page
Expiration
Function
Name
poptin_user_id
Expiration
Function
Name
poptin_old_user
Expiration
Function
Name
poptin_referrer
Expiration
Function
Name
poptin_session
Expiration
Function
Name
poptin_user_country_code
Expiration
Function
Name
poptin_user_ip
Expiration
Function

Intercom Messenger

Functional, Marketing

Usage

We use Intercom Messenger for chat support.

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
intercom-id-*
Expiration
9 months
Function

Marketing

Name
intercom-device-id-*
Expiration
9 months
Function
Store a unique user ID

WP Google Maps

Functional

Usage

We use WP Google Maps for maps display.

Sharing data

This data is not shared with third parties.

Functional

Name
wpgmza-api-consent-given
Expiration
1 year
Function
Store cookie consent preferences

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Active Campaign

Functional, Marketing

Usage

We use Active Campaign for marketing automation (automated email marketing).

Sharing data

For more information, please read the Active Campaign Privacy Statement.

Functional

Name
ac_enable_tracking
Expiration
1 month
Function
Store cookie consent preferences

Marketing

Name
prism_*
Expiration
2 years
Function
Store and track interaction

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention.

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing

Usage

We use YouTube for video display.

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Vimeo

Statistics

Usage

We use Vimeo for video display.

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user's usage history

Google Maps

Marketing

Usage

We use Google Maps for maps display.

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
poptin_previous_visited_pages_with_timestamp
Expiration
Function
Name
intercom.intercom-state-*
Expiration
Function
Name
userConsent
Expiration
Function
Name
poptin_all_visited_pages
Expiration
Function
Name
poptin_previous_visited_pages
Expiration
Function
Name
mrkrui
Expiration
Function
Name
os_pageViews
Expiration
Function
Name
poptin_new_user
Expiration
Function
Name
tawk_has_register_visitor
Expiration
Function
Name
previousNav
Expiration
Function
Name
poptin_wix_cart_total_value
Expiration
Function
Name
poptin_referrer_protocol
Expiration
Function
Name
poptin_previous_url
Expiration
Function
Name
poptin_previous_url_protocol
Expiration
Function
Name
poptin_last_visit
Expiration
Function
Name
twk_uuid_*
Expiration
Function
Name
prism_25149290
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
cmplz_consent_mode
Expiration
365 days
Function
Name
poptin_session_account_85e74ad1661a0
Expiration
Function
Name
poptin_c_visitor
Expiration
Function
Name
wf_loginalerted_4baaf24c6202a6bdd1ca5e03f30b0bd54fccb6507fbf2f13a57dcc748531b2a9
Expiration
Function
Name
mkr-sr-tmp-min
Expiration
Function
Name
WP_DATA_USER_6
Expiration
Function
Name
wf_loginalerted_80bbe73c671d9110eddf1ccf206b80ffbf6ae773d54ee5057a3bec1ce3085bd4
Expiration
Function

Managing cookies

You can manage your preferences for this website below.

You can also change your cookie settings very easily in your browser settings. However, you need to be careful about restricting the use of cookies, as they may prevent the websites you visit from working as they were intended.

You can also control which companies set cookies on your devices by visiting the following pages. Please note that you will need to turn off any ad blockers or privacy tools to see what cookies are being set:

Internet Advertising Bureau (IAB) Your Online Choices is an industry programme that allows you to control which companies can set cookies and show you advertising. It provides you an easy way of opting out several advertising networks.

The Network Advertising Initiative control page also allows you to control OBA from the advertising networks they represent.

The Digital Advertising Alliance’s control page also allows you to control cookies too.

It is important to remember that these schemes use cookies to remember that you have opted-out of cookies being placed on your browsers. If you clear your cache, the opt-outs will be forgotten and you will have to opt-out again.

You can stop web beacons being set, although you cannot decline receiving them in emails. For information about managing these, please visit https://ico.org.uk/for-the-public/online/cookies/

Changes to our Cookie Policy

From time to time we may make changes to this Policy. This might be in relation to changes in the law, best practice, changes to the services we provide or collection and use of your personal information. We will always display clearly when the Policy was last updated and where appropriate, notify you of any relevant changes.

Contact

If you would like to get in touch with us, please contact:
By Email: enquiries@houseoffisher.com
By Post: House of Fisher Ltd, Theale Court, 11-13 High Street, Theale, Berkshire RG7 5AH.