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Arrival Process

Prior to your arrival a Welcome Email will be sent to your contact email address, please make sure we have your direct contact details. This will contain directions and access information for your apartment. If you will be staying at 100 Kings Road in Reading, then please check in with our 24-hrs reception on arrival for access and keys.

arrival process

On arrival to the location where you will be staying, please check your Welcome Email, as it contains specific instructions for gaining access to your apartment. Note check-in is from 2pm, unless otherwise organised by our team.

Once you have gained access to the building by entering the code for the main door (which can be found in the Welcome Email), the key to your apartment will in most cases be placed inside a small safe next to your apartment door (the code for this safe can also be found in the Welcome Email).

Please take the key with you (at all times), and make sure all the doors shut and lock for security behind you.

Should you have booked a car parking space, please park in one of the designated House of Fisher spaces (usually marked with a House of Fisher sign or the apartment number) and clearly display a parking permit in the windscreen as soon as possible (please refer to the Welcome Email for specific instructions and how to get the permit).

Car Parking spaces are only confirmed to guests who have made a car park reservation prior arrival (even if the car park charges are included in the corporate rate, prior reservation is needed).

Note all penalty charges issued by the relevant Car Parking Management company cannot be cancelled by House of Fisher. Parking onsite is at owner’s risk.

welcome email

As well as access information, your Welcome Email will cover other essential information for your stay such as WiFi details, post, rubbish disposal and general housekeeping. You can also find other relevant information about your apartment and the local area within the Guest Directory in your apartment.

Please take a moment on arrival to familiarise yourself with the fire evacuation procedure for your apartment and the building. Note all of our apartments and buildings are non-smoking.

Please refer to our general Terms & Conditions for further details.

Should you have any queries, our 24/7 Guest Services team will be happy to assist you via phone on 0118 402 5940 or email In addition, we also have a team on stand-by 24-hrs for emergencies.

Check-In Online

Please let us know that you have arrived safely into your apartment by registering and completing an online check-in here

Exclusive Reading Offers

coconut tree

Coconut Tree
20% off on Food + 2 Cocktails for £12 or 2 Cocktails for £14

Sunday – Thursday, 12pm – 17:00

Bringing Sri Lankan street food to the UK!

(redeemable with discount code from our Guest Services team)


15% off total bill

No time limit

American ‘speakeasy’ style restaurant, specialising in burgers

(redeemable with discount code from our Guest Services team)

House of Flavours
15% off total bill (eat-in only)

Every day, No time limit

An Indian restaurant & bar offering eat in or take out options.

(redeemable with discount code from our Guest Services team)

Buzz Gym Reading

Buzz Gym, Reading
35% off weekly passes

Weekly passes

A leading 24/7 gym, located in the adjoining entrance of 100 Kings Road

(Must be purchased via our Guest Services team)

The Reading Room

The Reading Room, Roseate Hotel, Reading
15% off total bill

Every day, No time limit

A bespoke dining experience of modern European cuisine prepared by award winning chefs.

(redeemable with proof of staying at House of Fisher)

Veeno Reading
15% off total bill

Monday to Thursday

Enjoy a fine selection of wines and a bite to eat in this highly socialable environment.

(redeemable by registering for FREE with Veeno and presenting the QR code to a staff member, along with proof of staying at House of Fisher)

Just enjoyed 1 month stay in House of Fisher apartments. Staff were very nice and helpful. Location is amazing, near to market and metro. Easy to contact services team any time. Apartment condition was very good. I recommend everyone to book a House of Fisher apartment.
Guest, Central Gate, Newbury
Book now or call us on 01189 51 41 51